Last Updated: [Insert Date]
Welcome to Comfy Living Furniture (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website comfylivingfurniture.com and all purchases made through our store. By accessing our site and making purchases, you agree to these terms.
1. Website Use and Intellectual Property
1.1 Acceptable Use
You agree to use our website for lawful purposes only. You may not:
- Use our site in any way that breaches any applicable local or international laws
- Copy, reproduce, or distribute our content without permission
- Attempt to gain unauthorized access to our systems
- Disrupt or interfere with our website’s functionality
1.2 Intellectual Property
All content on our website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use our content without our express written permission.
2. Product Information
2.1 Product Descriptions
We strive to accurately display our products, including:
- Furniture categories: Armchairs, Beds, Dining Sets, and other home furnishings
- Lighting products: Floor lamps and bulbs
- Home accessories: Cushions and decorative items
However, slight variations in color or materials may occur due to monitor settings or product batches.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Ordering and Payment
3.1 Order Process
By placing an order, you:
- Agree to pay the full amount including applicable taxes
- Confirm that all provided information is accurate
- Acknowledge that your order represents an offer to purchase
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your full payment details.
3.3 Order Confirmation
After placing your order, you’ll receive:
- An order confirmation email (within 24 hours)
- A shipping confirmation with tracking details (within 1-2 business days)
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
Standard Shipping ($12.95):
- Carrier: DHL or FedEx
- Delivery time: 10-15 business days after shipment
- Includes tracking and insurance
Free Shipping (Orders over $50):
- Carrier: EMS
- Delivery time: 15-25 business days after shipment
- Includes basic tracking
4.2 Delivery Areas
We ship worldwide except to:
- Certain Asian countries (as determined by our carriers)
- Remote areas not serviceable by our shipping partners
Note: International customers are responsible for any customs duties or import taxes.
5. Returns and Refunds
5.1 Return Policy
Our hassle-free return policy allows:
- 15-day return window from delivery date
- Free returns for defective items
- Full refunds to original payment method
- Easy exchanges for different sizes, colors, or styles
5.2 Return Requirements
To qualify for a return:
- Item must be new and unused
- Original packaging must be intact
- Proof of purchase is required
- Return must be initiated within 15 days
5.3 Non-Returnable Items
The following cannot be returned:
- Bulbs (due to potential damage during return)
- Cushions with removed hygiene tags
- Custom or made-to-order furniture
- Items marked “Final Sale”
5.4 Refund Processing
Refunds are processed within 3-5 business days after we receive your return. Credit card/PayPal refunds may take 3-10 business days to appear on your statement.
6. Customer Responsibilities
6.1 Accurate Information
You must provide accurate:
- Shipping address
- Contact information
- Payment details
6.2 Order Review
You are responsible for reviewing your order details before submission, including:
- Product selection
- Quantity
- Shipping address
6.3 Receipt of Goods
Upon delivery, you should:
- Inspect items immediately for damage
- Report any issues within 48 hours
- Keep original packaging during inspection period
7. Limitations of Liability
To the extent permitted by law, Comfy Living Furniture shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays caused by shipping carriers or customs
- Minor variations in product color or materials
- Damage caused by improper assembly or use
8. Privacy and Data Protection
We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.
9. Changes to These Terms
We may update these Terms periodically. The current version will always be available on our website with the effective date.
10. Governing Law
These Terms shall be governed by the laws of the State of [Insert State], USA, without regard to its conflict of law provisions.
11. Contact Us
For questions about these Terms or your order:
Comfy Living Furniture103 Cedarstone Drive
Huron, US 44839
Email: [email protected]
Thank you for choosing Comfy Living Furniture. We appreciate your business and are committed to providing quality products with excellent customer service.
